We're committed to the highest level of customer satisfaction. Our customer service section will help answer your questions.
RETURNS & EXCHANGES
• We do not accept returns unless the merchandise is deffective.
• Shipping and handling is not refundable.
• Package tracking is suggested when shipping a return.
• If you wish to start a return, you must contact us within 5 days after recipt at wholesale@rastaempire.com so we can remedy the situation.
SHIPPING
SevenLeaf.com ships orders Monday - Friday 9am - 5pm EST, excluding U.S. federal holidays.
• We ship to the U.S., U.S. Territories, and APO/FPO/DPO addresses.
• CLICK HERE to view the shipping methods, estimated delivery time, and cost.
INTERNATIONAL SHIPPING
SevenLeaf.com ships orders Monday - Friday 9am - 5pm EST, excluding U.S. federal holidays.
• We ship to over 100 countries worldwide.
• CLICK HERE to view the countries we ship to, shipping methods, estimated delivery time, and cost.
• Duties, customs, or additional fees may apply depending on your country's customs policies.
ORDER STATUS
A confirmation email will be sent immediately after placing an order and once your order has shipped.
• The shipment confirmation email will include tracking information.
• It may take up to 24 hours for the tracking information to be updated by the postal carrier.
• Already have an account? Log in for easy access to your order status and history.
CONTACT US
Need assistance? We're happy to help! We're available Monday - Friday 9am - 5pm EST, excluding U.S. federal holidays.
• Send us an email at wholesale@rastaempire.com